HELP CENTRE
Frequently asked questions.
Straight answers about the machine, the modular system and what happens after you configure one.
What is the POSITECH Mark II?+
The Mark II is a compact, modular vending machine designed and manufactured by POSITECH in South Africa. It gives new and growing operators a practical way to enter automated retail.
Who is the machine designed for?+
It is suited to first-time operators, students, side-hustle entrepreneurs, small businesses and experienced vending operators who want a system they can expand over time.
What can the machine sell?+
The machine can sell packaged snacks, drinks and other convenience products that suit the selected module dimensions. Share your intended product mix with us and we will help you check compatibility.
How does the modular system work?+
You can begin with a base configuration and add compatible vending modules as demand grows. This increases capacity without requiring a replacement base machine.
Can I buy modules without a new starter kit?+
Yes. If you already operate a compatible Mark II system, you can configure additional modules on the pricing page. POSITECH will confirm compatibility before finalising the order.
Is refrigeration available?+
Yes. Refrigeration is an optional addition for suitable products. We will help you confirm whether cooling is required for the products and location you have in mind.
Is the Mark II suitable for outdoor use?+
Placement requirements depend on shelter, weather exposure, power and site security. Contact POSITECH before choosing an outdoor location so the team can assess the planned setup.
What does the website price include?+
The configurator shows the selected equipment total. Delivery, installation and any site-specific work are assessed separately and included in your confirmed quote.
How do delivery and payment work?+
Send your configuration and delivery details from the review page. POSITECH will confirm availability and the final quote before you pay. Approved quotes can then be paid using the provided payment details.
What support is available after purchase?+
POSITECH offers practical setup guidance, maintenance options, repairs, replacement support and modular upgrades. The exact support plan can be discussed with your quote.
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Have a question we haven’t answered?
Send it to the POSITECH team and we’ll give you a clear, practical answer.
